Question 1

How do I book a tour?

Accepted Answer

Browse our available tours, select your preferred date and time, choose the number of participants, and proceed to checkout. You can also contact us directly for custom tour arrangements.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All payments are processed securely.

Question 3

What is your cancellation policy?

Accepted Answer

Cancel up to 48 hours before the tour for a full refund. Cancellations 24-48 hours before receive a 50% refund.

Question 4

Are tours available in multiple languages?

Accepted Answer

Yes! Our tours are available in English, Italian, French, German, and Spanish.

Question 5

What should I bring on a tour?

Accepted Answer

Comfortable walking shoes, a camera, sunscreen, a hat, and a water bottle. For boat tours, bring a light jacket.

Questions &Answers

How do I check availability for a specific date or time?

How far in advance should I book?

Can I book last-minute?

What is included in the price?

Do I need to pay a deposit?

What payment methods do you accept?

Are there any additional fees?

Where does the experience start?

Do you offer pickups or transfers?

How early should I arrive?

Is the duration flexible?

What happens if we arrive late?

What happens if the weather is bad?

Can I cancel my booking?

Can I bring children?

Can I bring food, drinks, or personal items?

Do you organise special occasions (proposals, birthdays, etc.)?

How do I get to the meeting point?

Is parking available?

Will I receive a confirmation?

Still have questions?